Mosplay Privacy Policy — Your data, our responsibility

1. Introduction

Mosplay is a trusted online gaming platform in Bangladesh. We place the highest importance on our members' privacy. This Privacy Policy explains in detail how mosplay collects your personal information, what it is used for, and how it is kept secure.

Whenever you visit mosplay's website, open an account, play games, or contact our support team, certain information is collected. The purpose is straightforward: to provide you with a better and safer experience. mosplay never misuses your personal information.

If you have any questions after reading this Privacy Policy, our support team is always ready to help.

2. What Information Do We Collect?

Mosplay collects member information in several ways. Below is a breakdown of the types of information we collect:

Personal Identification Information:

Financial Information:

Technical Information:

Gaming Activity Information:

3. How Is Your Information Used?

Mosplay uses the information it collects for the purposes listed below. Each use has a specific reason:

If your information is ever used beyond what is listed here, your consent will be obtained in advance. mosplay never shares your data with third parties for marketing purposes.

4. Who Is Your Information Shared With?

Mosplay does not generally share your personal information with outside parties. However, limited information may be shared in the following specific circumstances:

• Payment Processor: Only the information required to complete a payment — such as mobile number and transaction amount — is shared with bKash, Nagad, or Rocket, strictly for transaction purposes.
• Legal Authorities: We may be required to disclose certain information if directed by a government authority or court order under the laws of Bangladesh.
• Security Auditors: Third-party audit firms may review the platform's security to ensure it meets required standards; however, they do not have access to any personal data.
• Game Software Provider: Only game-related data (not your name) may be shared for the purpose of verifying game results.

5. Cookies Policy

Mosplay uses cookies on its website. Cookies are small text files stored in your browser that help the site recognize you.

You can delete or disable cookies at any time through your browser settings. However, doing so may affect the functionality of some features on the site.

6. Security Measures

Mosplay uses industry-leading security technology to keep your data protected.

• SSL/TLS Encryption: All data exchanged between your browser and mosplay's servers is protected by 256-bit SSL encryption.
• Password Hashing: Your password is never stored in plain text. It is hashed using the bcrypt algorithm.
• Two-Step Verification (2FA): Add an extra layer of security to your account.
• Firewall Protection: Advanced firewall and DDoS protection systems are active.
• Regular Security Audits: Third-party security experts conduct regular reviews of the platform's security.
• Data Center Security: Our servers are housed in secure data centers with both physical and digital security measures in place.

7. Your Data Rights

As a mosplay member, you have several rights over your own information. We always respect those rights.

• Right to Know: To find out what information we hold about you, contact our support team. We will provide full details within 30 days.
• Right to Rectification: If any information in your profile is incorrect, you can request a correction.
• Right to Erasure: When you close your account, your information will be deleted after a set period. However, certain data may need to be retained for a defined period for legal reasons.
• Right to Portability: You can request a copy of your data in a specific format at any time.
• Right to Object: If you object to your information being used for a specific purpose, you can let us know.
• Marketing Opt-Out: If you no longer wish to receive promotional emails or messages, you can unsubscribe at any time.

8. Protection of Minors' Data

Mosplay is an adults-only platform. Anyone under the age of 18 is strictly prohibited from creating or using an account.

If we become aware that a minor has created an account, that account and all associated data will be deleted immediately. We do not knowingly collect information from minors.

9. Third-Party Services

Mosplay's platform uses third-party game software from various providers. These game providers may have their own privacy policies.

Mosplay is not responsible for the privacy policies of third parties. However, we ensure that our partners adhere to industry-standard security practices. Every partner we work with is required to comply with strict data protection agreements.

10. Policy Change Notification

Mosplay reserves the right to update this Privacy Policy at any time. For significant changes, we will:

• We will send a notification to your registered email address.
• We will notify you via a pop-up message when you log in to the platform.
• The date of the most recent update will be noted at the top of this page.

If you continue using mosplay after any changes take effect, you will be considered to have accepted the updated terms.

11. Contact Us

If you have any questions or concerns about our Privacy Policy, please don't hesitate to reach out. Our dedicated Privacy Team is always ready to help.

We typically respond within 24 hours. For urgent matters, you can also reach us via live chat.